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Digital Operation
Services.

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ULTIMATE SUPPORT & ONGOING BUSINESS CONTINUITY.

e3creative's Digital Operations team is built with professionally certified developers who consistently deliver high-quality solutions according to industry best practice, across a number of large scale enterprise solutions.

We understand that business continuity and uptime are paramount to customer experience and brand reputation, working with brands such as Sony and Ascot Racecourse we appreciate the need for 24 hour operations and support. e3creative’s DOS teams are implemented to support live websites, mobile apps, and enterprise ecommerce systems, to improve, maintain, and scale on an ongoing strategic basis.

DOS Services (BAU)

  • Product Enhancements
  • Backlog Management
  • Product Maintenance
  • JIRA Client Access
  • 24/7 365 day SLA Support
  • Business Continuity Planning
  • Disaster Recovery
  • Content Support
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DOS Services (BAU)

SCALING AND EVOLVING YOUR DIGITAL PLATFORMS.

Working on enterprise websites and apps is something e3creative have become known for world-wide, supporting clients internationally across multiple frameworks and coding languages. This has allowed us to build a solid digital operation services team, designed to support your live environments with business as usual requests, ranging from bugs, fixes, to ongoing feature improvements.

With huge experience working with clients who have eCommerce and transactional platforms, we understand the need to have a solid partner working with you strategically across support, growth and disaster recovery, working with brands who operate over £20m online per annum, we understand the requirements and infrastructure required to keep your online business in motion.

It’s essential that you have a digital partner in place that can support, consult and work with you to grow your solution. We offer extensive SLA’s to ensure we deliver just that, with disaster recovery guaranteed within the hour, and critical issues resolved within 2 hours, we have the resource and infrastructure to keep your business running.

The DOS programmes provide 365 247 support for your digital platform, ensuring that whenever you need support, you know the support is there. Working with brands such as Sony, PlayStation, O2, Ascot Racecourse and more, we value the need for a fully operational product.

NOMINATED FOR OVER 40 INDUSTRY AWARDS.

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